Program
211 (free helpline for local help)
Dial 211 to be connected with local help for housing, food and repairs, any hour of the day.
- Official name
- 211 (United Way Worldwide network) — Free Referral Line, Not a Grant
- Where
- Nationwide
- Status
- Program running
- About the amount
- 211 is free and pays nothing itself; it refers callers to local programs that range from free volunteer repairs to deferred loans with liens.
- Housing rules
- Not applicable to 211 itself; renters can ask about rental-repair or accessibility programs, though most repair grants it refers to are owner-only.
- How long it takes
- Immediate referral; the referred program's own timeline varies.
- How to apply
- Dial 211, text, or use web chat at 211.org (enter your ZIP); staffed 24/7, confidential, can be anonymous.
- Does not pay for
- 211 itself gives referrals, not money — it made 'more than 19 million connections' in 2025, with housing the #1 need category (6M referrals, 30%).
- Official source
- 211.org
- Last checked
- September 28, 2026